Windows Debugging Tools Help


  • I don’t know what to do;
  • I don’t know how to read the errors;
  • I don’t know how to setup or install WinDbg;
  • I don’t know what to do even if WinDbg showed me what failed;


Do the following things:
  • Use the contact form below and provide all the necesary info;
  • Use my tutorial on how to debug the “MEMORY.DMP” file and send me the debugged info;
  • Try your own way to solve the problem after reading the debugged info;
  • By the way, make sure you know what you’re doing!;
  • If you don’t want to waste time doing all that stuff, make an archive of the “MEMORY.DMP” file;
  • Make sure you add a password to the arhive;
  • Upload your archive on a free or paid file upload service;
  • Enter the download link and password in the form below;
  • You will receive a confirmation email when I will see your email;
  • Wait for my answer/solution!

Saving a memory dump

To resolve system crashes through the inspection of memory dumps, set your servers and PCs to automatically save them with these steps:
  1. Right-click on My Computer;
  2. Select Properties;
  3. Select Advanced;
  4. In the Start up and Recovery section, select Settings; this displays the Startup and Recovery dialog box;
  5. In the Write debugging information section, select kernel memory dump;
  6. For Windows 8 and 8.1 versions select “Automatic memory dump”.
While still in the Start up and Recovery dialog box, ensure that the following options are checked in the System failure section:
  • Write an event to the system log
  • Send an administrative alert
  • Automatically restart


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Windows Debugging Tutorial

  1. If your system wrote a MEMORY.DMP file, the first step is done. The file is located at
    C: Windows MEMORY.DMP
  2. If the system didn’t wrote a MEMORY.DMP file after the blue screen, then check “Saving a memory dump” tutorial and compare those settings with your system’s. After that, use your computer normally until the next system crash. The MEMORY.DMP will be created.
  3. Go to Microsoft’s website and download the “Standalone Debugging Tools for Windows (WinDbg)” program. Make sure you select the version for your current operating system.
  4. Install the “Standalone Debugging Tools for Windows (WinDbg)”.
  5. Run WinDbg (X64) as administrator, presuming 64bit operating system, click “File”, click “Symbol file path…” or ctrl s, enter this and click ok.
  6. Now, click “File”, then “Open Crash Dump” or ctrl d, select your crash dump and click open.
  7. Click the “!analyze -v” link or enter that command in the command line and hit ENTER.
  8. Wait and voila, that’s your debugging info.
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